Refund Policy
Course refund less withdrawal fee
Request for withdrawal with a refund of the course fee must be received by completing the Student Request Form at least two weeks before the course start date (refer to your Student Handbook for the form and dates) and materials must be returned unmarked. The Student Request Form can be found on page 16 of the Student Handbook or under MyCGA Web Services in the Student Centre. The student will then be entitled to a refund of the subject fee less a $85.00 withdrawal fee. The withdrawal fee will apply to each subject from which he/she withdraws (e.g. if the student withdraws from TX1 and AU1, the withdrawal fee will be $170.00).
Any course material and software received in a shrink-wrapped package is non-returnable once it has been opened.
Partial course refund
50% of the course fee may be refunded provided it is requested by e-mail before the week of module 1 (refer to Important Dates section). Course materials are not required to be returned with the 50% refund.
The registration fee, transfer credit fees, entrance fee, supplemental fee, deferral fee, administration fee and the computer tutorial fee are non-refundable.